Towing Service

1300 80 1818 (24 Hours)

Claims

018-989 0133
018-228 0133
(10am - 6pm)

Hotline

1300 800 833 (10am-5pm)

Insurer

Pacific & Orient
Insurance Co. Berhad

ABOUT SMART

Warranty Smart is a vehicle warranty company providing extended warranty programs that are underwritten by Pacific & Orient for cars without warranty; be it new, reconditioned or used second hand cars. Established in Malaysia since 2013, we are currently the most extensive vehicle warranty provider in South East Asia with offices and operations in Malaysia & Indonesia. The current head office is situated in Petaling Jaya, Malaysia whereas the other regional office is situated in Jakarta, Indonesia. Alongside with our extended warranty programs, we consistently cater a series of after-sales-services to our car dealers and vehicle owners. These services include 24hrs nationwide towing, call center for technical support, personalized claim advisors, speed claim system and nationwide panel workshops coverage.



OBJECTIVE & GOAL

WHY WARRANTY SMART?

Founded in 2013, Warranty Smart has built a reputation as a leader in the warranty industry. With years of experience in the reconditioned and used car market, we understand the importance of comprehensive coverage and reliable service.



2013

Established Year

300+

Panel Workshops

210K+

Warranty Subscribers

60+

Employees

At Warranty Smart, we are committed to staying ahead of the curve by embracing new technology, expanding our partner network, and continuously enhancing our coverage offerings. We are proud to lead the way in automotive warranty, setting the standard for protection and customer satisfaction.



DEALERS PROGRAM CUSTOMIZABILITY

We tailor warranty programs to suit your business model. Whether you are a small dealer or large distributor, our plans are designed for flexibility.

1

Warranty Covered Components

Choose your coverage scope based on customer needs.

2

Warranty Period

Flexible duration plans from short to extended coverage.

3

Warranty Claims Limits

Set claim limits according to package requirements.

SERVING OVER 210K+ SUBSCRIBERS NATIONWIDE

CORPORATE SOCIAL RESPONSIBILITY

At Warranty Smart, we believe in giving back to the community. Each year we organize annual CSR initiatives to support those in need.

  • Charitable donations to underprivileged communities
  • Volunteering at orphanages and old folks’ homes
  • Supporting children with Down Syndrome organizations