1300 80 1818 (24 Hours)
018-989 0133
018-228 0133
(10am - 6pm)
1300 800 833 (10am-5pm)
Pacific & Orient
Insurance Co. Berhad
Warranty Smart is a vehicle warranty company providing extended warranty programs that are underwritten by Pacific & Orient for cars without warranty; be it new, reconditioned or used second hand cars. Established in Malaysia since 2013, we are currently the most extensive vehicle warranty provider in South East Asia with offices and operations in Malaysia & Indonesia. The current head office is situated in Petaling Jaya, Malaysia whereas the other regional office is situated in Jakarta, Indonesia. Alongside with our extended warranty programs, we consistently cater a series of after-sales-services to our car dealers and vehicle owners. These services include 24hrs nationwide towing, call center for technical support, personalized claim advisors, speed claim system and nationwide panel workshops coverage.
Founded in 2013, Warranty Smart has built a reputation as a leader in the warranty industry. With years of experience in the reconditioned and used car market, we understand the importance of comprehensive coverage and reliable service.
Established Year
Panel Workshops
Warranty Subscribers
Employees
At Warranty Smart, we are committed to staying ahead of the curve by embracing new technology, expanding our partner network, and continuously enhancing our coverage offerings. We are proud to lead the way in automotive warranty, setting the standard for protection and customer satisfaction.
We tailor warranty programs to suit your business model. Whether you are a small dealer or large distributor, our plans are designed for flexibility.
Choose your coverage scope based on customer needs.
Flexible duration plans from short to extended coverage.
Set claim limits according to package requirements.
Warranty Smart is the preferred warranty partner for car dealers across Malaysia.
With over 70% of Malaysia’s dealer network choosing Warranty Smart, our programs are widely recognised
for reliability, reflecting strong market confidence and familiarity — giving car buyers added confidence
and peace of mind in their warranty choice. Trusted by car dealers across Malaysia, Warranty Smart is a
widely adopted warranty solution in the automotive market.
At Warranty Smart, we believe in giving back to the community. Each year we organize annual CSR initiatives to support those in need.